6 Rules of Communication in Business
A business is only what its people are and communication is what engages people. Communication forms a very important part of any business and effective communication leads to greater prosperity and better networking. Further, it is imperative to develop a chain or cycle of communication which will fasten the process of communication and lead to effective use of information. The following is a list of rules that you can keep in mind when you communicate.
Know What You Want to Say.
This rule stays whether the form of communication that you engage in is written or verbal. For instance, if you are writing a mail which is a lot lengthier than a normal one, you can create a rough outline and jot down the important points that you want to include. This will ensure that you do not miss out on any important point. In the case of verbal communication, knowing what you want to say makes you sound confident and draws more attention to the subject matter of your speech.
Make your Expectations Clear.
There is often a possibility that you may have intended a certain thing in a certain manner but the interpretation might not have been that way. A certain subject or even just a word may not be interpreted in the same way by another person as you might have meant it. Therefore, it is very important to make sure that whoever you are communicating with understands what you expect of them. Ambiguous communication leads to misunderstandings.
Being precise during a conversation helps more than we can imagine. Crisp and clear communication does not leave any room for doubt. This makes work faster. Further, all sorts of questions that may arise are answered. A person who communicates clearly is often liked by people as they are easy to talk to. crisp communication does not mean that you have to be overly outspoken or even rude, preciseness can be achieved by being polite too.
Do Not Get Bogged Down.
It is very common for us to get off on a tangent while speaking. This makes us appear unprepared and not unconfident. To control this, be extremely alert when you are speaking. Nobody likes to hear long and tedious stories that have little relevance to the topic at hand. This also results in the wastage of a lot of time and slows down work.
Keep it Simple.
Communication in business does not mean that you have to use big and longwinded words to say a simple thing. Convoluted and tedious language whether written or verbal, will result in a greater amount of time being lost. Also, your recipient may not always understand what you are saying and in turn may completely ignore your message. It is very important to gauge your recipient before communicating with them. If you realize midway of the conversation that your language is confusing to them, make a change in your vocabulary.
Be a Good Recipient.
Communication includes the art of initiating speech and also receiving a response to what has been said by you. Listening is as important as speaking. If you can develop the art of listening, you will master business communication for that is the area most of us lack in. Being a good recipient further helps in constructing a proper response too.
Writer at Digipundit
Mrunmayi Gaikwad, soon to be a wielder of the scales of justice, harbors a twin passion for law and for poetry. Writing is more than just a hobby for her – it is a release. Mrunmayi is an avid reader and hopes to have her own personal library someday. Her family and the city of Mumbai are two pillars of her life.